Shipping policy

SecondBreath — Shipping Policy

ORDER PROCESSING
Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email when you order and a second email with tracking once your item ships. Orders placed on weekends or holidays begin processing the next business day.

DELIVERY TIMES
Estimated delivery times after processing:
- United States: 7–15 business days
- Canada: 8–18 business days
- United Kingdom & Europe: 7–18 business days
- Australia & New Zealand: 10–20 business days
- Rest of world: 10–25 business days

These are estimates, not guarantees. Delivery can be affected by customs, carrier delays, weather, and peak periods. We ship from our fulfillment partners, which allows us to keep prices fair; in exchange, transit times are longer than same-country next-day delivery.

SHIPPING COSTS
Shipping costs are calculated and shown at checkout before you pay.

SPLIT SHIPMENTS
If you order more than one item, they may arrive separately and on different days at no extra cost to you.

CUSTOMS, DUTIES & IMPORT TAXES
For international orders, your country may charge import duties or taxes on arrival. These are not included in your order total and are the customer's responsibility. Please check your local rules if you're unsure.

TRACKING
Once shipped, you'll get a tracking number by email. Please allow a few days for the first scan to appear.

DELAYED OR LOST PACKAGES
If your tracking hasn't updated in 7+ business days, or your order hasn't arrived within the estimated window plus 5 business days, email secondbreathteam@gmail.com and we'll investigate with the carrier and make it right.

WRONG OR INCOMPLETE ADDRESSES
Please double-check your shipping address at checkout. We're not able to reroute once an order ships, and orders returned to us due to an incorrect address may incur a re-shipping fee.

CONTACT
SecondBreath · secondbreathteam@gmail.com